IMPERIAL EXPORT (INDIA)
FREQUENTLY ASKED QUESTIONS
All the manufactured products are made from linen and other natural products, which grow naturally without pesticides. Linen is the most durable textile in the textile industry. The texture of the products made from linen is very soft and beautiful. This makes the products more durable, comfortable, and disposable.
The variety of manufactured products has a long-lasting lifespan which again adds value to the products and helps maintain balance in the environment by being sustainable and decomposable.
Of course, the company takes up customized orders too. The company will not compromise the quality and design of the products. You can find your designs on the same quality products we use for our other customers.
The customer can also choose the type of linen they want to have their customization made upon.
We do have specific rules and regulations that customers need to adhere to. Although it is customer-friendly, the return policy must abide by some terms and conditions.
- The products must contain all the tags and invoices issued during the delivery.
- A product can only be returned within 6-days after the delivery.
- Proper explanation and pictures of the defect of the product must be published.
- Only on genuine and legible cases of defect shall the products I made the issue a return.
the company’s terms and conditions sync with the employees' routine. They are given proper access to all the facilities. The company takes care of every requirement of the employees. Refreshment sessions are also arranged for the employees, allowing them to take a break and restart their work with a refreshing enthusiasm.
The work-life balance is maintained along-with a transparency in the system and proceedings of the working environment.
Yes, we do have experts who are indulged in the ground-level route of the manufacturing process. We hire employees interested in the same and give them training after which they are also involved in the manufacturing procedure.
